Happy and successful clients are our greatest asset
When we started the hunt for a new company to assist with our technology requirements, we took the time to evaluate Domain Digital against two competitors. From our initial discussions, we found that Charlie at Domain took a business, rather than technical approach to our challenges, which made his suggestions very easy to understand. We have been coached through Domain’s 8 steps to IT success which has produced an amazing result. We now have very few technology issues and the small issues we occasionally encounter are resolved very quickly. This is technology as it should be.
As a doctor and a business owner, I just want everything to work. In the past, technology has been a constant source of headaches for us. Whilst our practice manager has done a great job of shielding us from issues on a day to day level, there has always been technology discussions during our management meetings.
When we engaged Domain Digital with their fixed price IT service, we could see they performed a significant amount of work on our systems. The positive results speak from themselves. Instead of technology issues being at the forefront of our management meetings, we have now arranged for Charlie to attend our business coaching sessions to discuss strategy and how we can leverage technology – as opposed to constantly fighting with it.
If your practice has any sort or technology challenges, I could recommend a discussion with Charlie and the team at Domain Digital.
Invest in the 8 Pillars of IT success
Domain Digital focusses on 8 pillars which are essential to successful IT solutions that are reliable, cost effective and adding value to your organisation. We use this approach for all our clients.
What is your IT strategy? Do you have a written plan?
A lack of strategy leads to IT chaos and a waste of money on wrong IT decisions.
2. Perimeter Security
Perimeter security ensures the “bad guys” are kept out of your system, while allowing access for remote users to safely and securely access what they need.
The box in the server rack with the flashing lights that all of your network cables plug into is a key part of the foundation of your network. It deserves respect.
4. Home For Your Data
The home for your data is more than just your servers’ type and specifications. It’s the heart of your network and must be configured and maintained correctly.
5. Device Security
Device Security is more than protection against viruses, malware and other nasties that will compromise your system integrity and health.
6. Data Security
Everyone says that they do backups, but doing a backup and been able to recover data easily and in a timely fashion is another story.
7. House Keeping
Having a documented and labelled system so everything is quickly identified and easy to find reduces costs and saves time.
8. General Management
Regular maintenance of your IT environment ensures small issues remain just that – small – and do not escalate into major hassles.