Data recovery and backup services

Understand the true cost of data to your business.

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In the event of a data loss, a backup is crucial for your business to resume from where you left off before the event occurred.

Without regular backups, your business can lose critical data and face the mammoth task of redoing work that has already been completed.

Our data recovery and backup service works to recover your lost data and implement a system that automatically creates regular backups. Today’s technology allows your data to be backed up to the cloud, as well as storing a copy onsite for super-fast recovery.

Managed data recovery services

The loss of your valuable business data can occur at any time, whether it be through a cyber security attack, natural disaster, or human error. It is important for your data to be recovered quickly, efficiently, and reliably to let you get back on with your business. Believing you are immune to data loss or being unaware of the steps you need to take to recover lost data can leave your business exposed. Alarmingly, we find most small to medium businesses do not have a Disaster Recovery Plan (DRP) in place. We work with your business to develop an effective Disaster Recovery Plan so you will know what to do and how to recover your data if you experience an IT-related incident. With Domain Digital, your data is not only secure, but also recoverable if anything goes wrong.

Recover from a local device

If you keep your data on a local storage device, such as a computer or server, our technicians can recover lost data by setting up a virtual machine in the storage device. This is usually the most efficient data recovery option, as it is quick and allows you to continue accessing your applications and data while we investigate the problem. This method is ideal if you have a server failure, application corruption, or security threat.

Recover from the cloud

Recovery from the cloud involves accessing data that is backed up to a cloud storage facility. If your local data is compromised but your hardware is OK, you can recover your data from the cloud backup. A drawback to this method is that you need to backup regularly to ensure your data is always up-to-date. Also, as you use an internet connection, recovery can be slow, depending on how much data you need to retrieve.

Recover from right in the cloud

This method is effective if your local storage device is damaged, for instance, from a cyber security attack. The process is similar to recovery from a local storage device, except here we create a virtual machine in the cloud. This means you can continue to run applications and access data while we investigate the problem and attempt to repair your local device. This method can be super-quick and has a low impact on your business.

The importance of data recovery and backups

Keep data secure

Making sure your business data is secure is half the battle when it comes to avoiding a loss of data. Securing your data can be done by storing it in multiple locations outside a physical device or server. Our best advice is to follow the 3:2:1 rule, outlined below.

3 copies of your data;
across 2 different mediums;
with at least 1 copy offsite.

Bottom line

Losing data severely disrupts your business. To avoid any unnecessary losses to your bottom line, a cost-effective data storage method, like cloud-based storage, is recommended. Cloud-Based storage is offered on a pay-per-use system, minimising costs while increasing security.

Compliance

Once your clients trust you with their sensitive data, it becomes your responsibility to keep it safe. A Disaster Recovery Plan (DRP) will empower you to meet your compliance requirements and keep your clients’ data safe.

Product backup

We offer backup solutions for:

Onsite and cloud files and folders.
Microsoft 365.
SharePoint.
OneDrive.
Teams.
Email.

Managed data backup services

By the time you realise you have experienced a data loss, it is often too late to recover from it. You really understand the importance of your business data when you are unable to access it. Domain Digital ensures you always have access to your valuable data with our managed data backup service. We offer three key features for complete peace of mind that your data is safe and secure:

Automatic backup of all files as they are created.
Automated systems to alert of any backup failures.
Regular manual checks (test restores) to ensure your data is absolutely accessible.

On top of this, we help you develop a backup plan that will come into action if there is a threat against your business’ data.

Disks or tape backup

While it may seem old school these days, disks or tapes are still an effective data backup method. It involves transferring data from a device or server onto a physical disk or tape. This offers benefits in terms of being relatively inexpensive and it doesn’t require a high-speed internet connection.

Hybrid cloud backup

Hybrid cloud backup involves backing up data to a local device and to an external source, such as the cloud. This means your business will have access to both an onsite copy of your data, as well as an external copy, as an additional safeguard should your office experience a fire or flood.

Direct-To-Cloud backup

This method involves backing up all your organisations’ data to the cloud, removing the need for an onsite device. As this method involves transferring a lot of data remotely, you will need a substantial internet speed and a reliable connection to your access data.

Cloud data recovery and backup

Using cloud data recovery and backup service means a copy of your business’ data is stored in an offsite server in the cloud. As your backups are stored remotely, you can still access or recover your data if your physical servers are compromised. Often, cloud backup services are offered on a payment per capacity, user number, or bandwidth basis.

Cloud backup is a popular option for many business, as it does not place additional workload on your staff and can be automated to backup your data regularly. Domain Digital offers the following cloud-based data backup options:

Backing up data directly to a public cloud system.
Backing up data to a specialist service provider.
Backing up data to a cloud-to-cloud system.

FAQs

What is disaster recovery backup?

Disaster Recovery Plans work to avoid the total loss of your business data. They are usually formulated as part of a business continuity plan and involve putting procedures in place to mitigate against the loss of data. Specific IT services and functions are implemented to identify potential threats to data loss and notify an IT professional who can offer an efficient solution. Disaster recovery can be classified as:

Corrective – aims to correct a system once an issue occurs that could cause data loss.
Detective – aims to discover potential threats to data loss.
Preventive – aims to prevent data loss.

Do you need a disaster recovery plan?

Many businesses operate without data backup or a Disaster Recovery Plan. When a data loss occurs, they can be left with permanent loss of data, customer dissatisfaction, and significant downtime. A data recovery plan is necessary because:

It affects your reputation – losing your customers’ sensitive data or being unable to perform daily tasks will impact your reputation long after the data loss.
Everyone is a target – you never know when an accident may occur or if a virus, cyber security threat, malware, or hacker will target your business.
Downtime reduces productivity – the loss of data causes significant downtime that affects your productivity.
Data can be lost easily – through a cyber attack, human error, or even natural disaster.
Data is invaluable – some data cannot be recovered at all and can be lost forever.

How long can it take to recover data?

This ultimately depends on the type of backup system you have in place. The data recovery process differs for every situation but can range from 15 minutes to 2 days. Depending on your situation, our experienced technicians can assess the work required and tailor a quote to recover your data. Factors that can affect the timeframe of data recovery include:

The type of data to be recovered and total data size.
The type of backup software used.
The type of backup hardware used (recovery from a storage server will be quicker than from Network Attached Storage).